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    Privacy Policy

    Last updated: 7 July 2026

    This Privacy Policy explains how Maria Fethers ("we", "us", "our") collects, uses and protects information when you visit mariafethers.com or engage with our services. We are the data controller for the personal information described here. For any privacy question, contact maria@mariafethers.com.

    Information we collect

    • Contact details you provide through enquiry, consultation or capacity calculator forms (name, email, company, notes).
    • Business context you share during consultations, calls or written correspondence.
    • Technical data collected automatically when you visit the site (IP address, device, browser, pages viewed, referrer).
    • Cookies and similar technologies used for essential site function and basic analytics.

    How we use your information

    • Respond to enquiries, deliver requested resources and provide our services.
    • Send transactional emails (consultation confirmations, capacity calculator summaries).
    • Improve the site, our services and client experience.
    • Meet legal, accounting and regulatory obligations.

    Legal basis

    We process personal data under UK GDPR on the basis of: your consent (where given), performance of a contract (delivering services you request), our legitimate interests (running and improving the business), and legal obligation.

    Sharing and processors

    We do not sell personal data. We use trusted service providers to run the business, including hosting, email delivery, CRM, analytics and payment processors. These providers process data on our instructions and under appropriate safeguards.

    Retention

    We retain personal data only as long as needed for the purposes described, to meet legal obligations, or to resolve disputes. You can request deletion at any time, subject to any legal retention requirements.

    Your rights

    Under UK GDPR you have the right to access, correct, delete, restrict, port or object to processing of your personal data, and to withdraw consent. To exercise any right, email maria@mariafethers.com. You can also complain to the UK Information Commissioner's Office (ico.org.uk).

    Security

    We apply reasonable technical and organisational measures to protect personal data. No online service is fully secure, so we cannot guarantee absolute security.

    Changes

    We may update this policy from time to time. The "last updated" date above will reflect any material change.